Tip of the Month – October 2010

Contact: Ira M. Hendon, President and CEO, 847.245.8722
Posted: October 4th, 2010

Issue Management

There is an old saying, “If you take care of the mole hills, the mountains will take care of themselves.”  Many program and project leaders go into crisis management mode unnecessarily.  Reason – frequently the leadership team, program, or project manager is too busy fighting other program and/or project-related fires.

If this sounds like insanity, you are right.  Program and project issues are like accounts receivable…they get worse with age.  Address small issues promptly before they become big issues.  You will find if you follow this tip, you will have more time to focus on ensuring your customer has a positive experience throughout the program/project life cycle.

Share and enjoy this Hendon Group article:
  • Print
  • Digg
  • del.icio.us
  • Facebook
  • Mixx
  • Google Bookmarks
  • Add to favorites
  • LinkedIn
  • RSS
  • Twitter
  • Yahoo! Buzz

This entry was posted on Monday, October 4th, 2010 at 10:15 pm and is filed under Issue Management, Risk Management, Tip of the Month. You can follow any responses to this entry through the RSS 2.0 feed. Responses are currently closed, but you can trackback from your own site.

Comments are closed.