The Project Management Institute’s (PMI) A Guide to The Project Management Body of Knowledge (PMBOK), Third Addition describes the Communications Management as “the Knowledge Area that employs the processes required to ensure timely and appropriate generation, collection, distribution, storage, retrieval, and ultimate disposition of project information” (p.221).
A challenge many Program and Project Managers have is communicating with Stakeholders and/or Clients. I find this to be more common with Program and Project Managers on technical or technology initiatives. These Program and Project Managers seem to be able to talk to the technical team successfully but, when talking to the Senior Leadership team (or the Client), they are as uncomfortable as a “duck out of water”. Communicating with Stakeholders and/or Clients does not have to be an onerous activity.
- • Do your homework – I have seen many Program and Project Leaders stumble when talking to Stakeholders because they did not adequately prepare for their Stakeholder meeting. Sure, they