![Are You a Candidate for the “Golden Turtle” Award?](/wp-content/uploads/2011/04/003-Turtle-1-600x337.jpg)
Are You a Candidate for the “Golden Turtle” Award?
This month's leadership tip stresses the importance of returning phone calls and emails.![Email Etiquette – How to Save Time](/wp-content/uploads/2011/04/004-Email-1-600x337.jpg)
Email Etiquette – How to Save Time
This month’s tip is on email etiquette.![Publish Communication Plans to Keep Your Team Updated](/wp-content/uploads/2011/03/006v2-Two-People-Looking-at-Screen-600x337.jpg)
Publish Communication Plans to Keep Your Team Updated
Communication plans are a great way to provide your program leadership team with current updates on planned communications activities for a program. Whether a large program or a small project,![Ask Good, Probing Questions](/wp-content/uploads/2011/02/008-Explaining-w-Hands-1-600x337.jpg)
Ask Good, Probing Questions
Most people who know me know that I try to ask very good questions…probing questions…questions that try and drive out a good understanding of an issue and its root cause![Don’t Kick your Client / Business Partner When They Are Down](/wp-content/uploads/2010/06/016-Hand-Shake-1-600x401.jpg)
Don’t Kick your Client / Business Partner When They Are Down
Many years ago, when I was a new First Line Manager, a client had a very nasty technical infrastructure problem that required a team of subject matter experts to resolve.![Communications Management – Have the Straight Talk](/wp-content/uploads/2009/12/034-Presentation-Meeting-600x400.jpg)